How miagua works
SMART WATER METER INSTALLATION PROCESS
Step 1 – Eligibility Check
To start the process please fill out the form on our GET MIAGUA page.
A miagua technician will be in touch to confirm the miagua smart water meter can be easily installed in your property.
Step 2 – Installation
Once the installation costs are paid (see below) we will schedule the installation of the miagua smart water meter.
Our flow sensor is installed closed to your supplier’s meter, on your side of the pipework.
Step 3 – Connection
We connect the miagua flow sensor via the transmitter to our receiver, which is plugged into the mains in your property and connected to your wifi.
Within 48-72 hours you will receive an email with access to the miagua app and you will start receiving hourly updates of your water consumption.
We help you set up two alert levels:
- A warning – for when daily water consumption is high (e.g. on days when you fill your swimming pool or use irrigation)
- An alert – for when daily water consumption is abnormally high (e.g. you have a leak, burst pipe or tap left running)
Step 4
You will no longer receive a surprise on your water bill, and you will have a better understanding of your water usage.
Installation & subscription costs
ONE-TIME INSTALLATION COST
270 Є
120 Є
annual subscription cost*
* The miagua smart water meter app has an annual subscription cost of €120. Installing miagua comes with an initial payment of €390 (€270 one-time installation cost + €120 year one subscription cost).
FAQ
Yes if you live in the property, or are local, but unless you are going to do it every day , you could still end up with a big bill.
With our system for less than 30 cents per day , your meter is being read every hour, the data is being stored and analysed, and someone you nominate is going to be alerted as soon as any unusual usage is detected.
Some insurance companies may cover some of the leaks, in some cases. However, in a lot of cases there is no leak , often its a hose left on by the pool cleaner or the gardener, or a problem on the irrigation system, these will not be covered.
If it is a leak and you find it, you then have to document it, before it is repaired, and have a legally registered plumber do the repairs, and then claim and hope some of it will be reclaimable. We believe it is safer, less stressful, and cheaper, to use our service for early detection.
You are likely to find that other benefits of using our service will reduce your water usage and associated costs by more than the cost of our service.
Currently in most regions the water meters are read every two months (In some regions it can be three months), so they do not know you have an issue until its to late.
If you find a leak and carry out the reporting and repair process according to their rules, you might be able to get about 20% reduction in the bill. So for example a one month leak resulting in a upwards of 600 euro bill you might get it reduced by €120 leaving you with a bill of €480 still to pay.
However, first you have to find the leak, in a lot of cases their is no leak , often its a hose left on by the pool cleaner, the gardener, or a problem on the irrigation system, these will not be covered. If it is a leak and you find it, you then have to document it before it is repaired and have a legally registered plumber do the repairs, and then claim and hope some of it will be reclaimable.
We believe it is safer and more cost effective to use our service for early detection. You are likely to find that other benefits of using our service will reduce your water usage and associated costs by more that the cost of our service.
No, absolutely not, we do not interfere with the meter from your water supplier, or any of the pipework up to the meter.
We fit our Water Flow Meter, after the water companies meter and after the shut-off valve, so it is on your side of the pipe work.
No, absolutely not, Your water supply company will still maintain your supply and provide your billing based on the readings they take from the water meter they supply.
The Water Flow Meter we provide is used for leak or excessive water usage detection.
For monitoring and alert purposes, we will estimate your bill based on the usage we are detecting, and based on our understanding or your water supply companies billing policies. However this estimate is purely to guide you, and make you aware of your usage between the actual bills provided by your water supply company.
Normaly you would get your local plumber or property manager to operate the shut off valve for you. However we do offer an optional remote shut off valve. Contact us directly for more information.
No, It does not use Wifi, it uses its own inbuilt radio to send the data information upto 300 meters to our gateway device in your villa.
It uses two 9 volt batteries estimated to last 12 months. (If quality batteries) the system will send you a battery low warning when necessary.
Yes you can cancel at any time. If it’s after the first year, and if you have more than 6 months left on your monitoring service contract then upon request you will receive a 45 euro refund.